Shipping policy
Shipping Policy
1. Processing Time Orders are processed within 1-5 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Rates & Delivery Estimates
- Standard Shipping: [5-8] — [$10.00/ $20.00]
- Expedited Shipping: [2-5 business days] — [$15.00/$20.00]
- Express Shipping: [2-3] — [$25.00]
3. Domestic Shipping (Canada) We ship to all provinces and territories. Delivery times may vary depending on your location.
4. International Shipping We do ship internationally. If applicable, customers are responsible for any customs duties, taxes, or import fees charged by their country.
5. Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24 hours for tracking information to update.
6. Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at cozmicstamp@gmail.com within 15 days of the expected delivery date. We will work with the carrier to resolve the issue.
7. Incorrect Address COZMIC is not responsible for orders shipped to an incorrect address provided by the customer. Please double-check your shipping details before placing your order.
8. Shipping Delays We are not responsible for delays caused by carriers, weather, customs, or other circumstances beyond our control.
9. Contact Us For shipping inquiries, reach us at www.cozmicstamp.com